| Customization: | Available |
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| Color: | Transparent, Color, Customization |
| Certification: | SGS |
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FAQ
1. How can we be sure these are genuinely lead-free and food-grade?
ANHUI IDEA TECHNOLOGY CO., LTD uses high-quality materials, including common, high white, and crystal white glass, all suitable for food-grade and lead-free standards. We have passed rigorous SGS, FDA, and food-grade tests, ensuring the utmost safety.
2. How can I get a sample to check your quality? Do you offer free samples?
-- Yes, we provide free samples! You can place a direct trade assurance order. The only cost is the freight, which will be refunded once you place an order. If you have a courier account, we can send the samples on a collection basis.
3. How do you ensure safe packaging and handle defective or broken items?
-- For small orders or samples, we use bubble bags or foam for individual packing. So far, customers have not reported damage issues with small orders.
-- For larger orders, we use standard export pallet packages or paper cartons with secure egg packing. We also offer customized gift boxes.
-- Other accessories, like caps, are packed separately to avoid any damage. We guarantee a broken rate below 0.2%.
-- We will compensate for any defective or broken bottles with your next order.
4. What surface handling options do you support? Can we add our logo?
-- Absolutely! We support a variety of decoration methods, including firing, screen printing, hot stamping, frosting, and label printing.
-- Printing color can be customized according to the PANTONE color code.
5. How about the sealing?
Our glass jars come with various types of lids, including glass, plastic, and metal caps. Each lid fits perfectly and seals securely. A strip of food-grade rubber under the lid ensures excellent sealing, meeting EU export standards. The lids are designed for easy screw-on and off with just one twist.
6. What is the lead time?
-- Samples are dispatched within 12-24 hours after payment.
-- Small orders are delivered within 7-10 days post payment.
-- Large quantity orders are delivered within 20-25 days.
7. What payment methods do you accept?
-- For samples or trial orders, we accept PayPal, Western Union, and trade assurance.
-- For larger orders, we accept T/T, L/C, or trade assurance.
8. What are your shipping terms?
For samples or trial orders, we offer FEDEX, DHL, UPS, TNT, and ARAMEX shipping options.
For larger orders, we offer delivery by air, sea, or rail according to your requirements. We will help you choose the best method based on your situation.
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